Terms of Service
Rules you must follow while using our website
Last updated: September 1, 2024
1. General Provisions
These Terms of Service define the rules you must follow while using the Brivantose website. By using our website, you agree to these terms.
2. Service Description
Brivantose provides the following services:
- Sale of gaming consoles
- Gaming cafe services
- Esports training programs
- Tournament organization
- Sale of gaming accessories
3. User Obligations
3.1 General Rules
While using our website, you must comply with the following rules:
- Act in accordance with the law
- Respect the rights of others
- Do not share harmful content
- Do not send spam or unsolicited messages
- Do not engage in activities that threaten system security
3.2 Prohibited Activities
The following activities are strictly prohibited:
- Copyright infringement
- Providing false information
- Harassing others
- Spreading malware
- Unauthorized access to systems
4. Orders and Payment
4.1 Order Process
Orders are processed as follows:
- Order confirmation
- Payment verification
- Preparation for shipment
- Shipping
- Delivery
4.2 Payment Terms
Payment methods include:
- Credit card
- Bank transfer
- Cash on delivery
- Installment options
5. Returns and Exchanges
5.1 Return Policy
Product returns are accepted under the following conditions:
- Original packaging
- Unused condition
- Within 30 days
- With invoice
5.2 Exchange Policy
Exchanges are accepted in the following cases:
- Manufacturing defects
- Damaged delivery
- Incorrect product shipped
6. Warranty
All products are covered by the following warranty conditions:
- Official 2-year warranty
- Technical support
- Free repair service
- Warranty certificate provided
7. Limitation of Liability
Brivantose’s liability is limited to the following areas:
- Product quality
- Delivery times
- Warranty terms
- Customer service
8. Intellectual Property
All content on our website belongs to Brivantose:
- Logos and trademarks
- Written content
- Visual materials
- Software code
9. Service Changes
Brivantose reserves the right to modify its services with prior notice, including:
- Price changes
- Changes in service scope
- Changes in operating hours
- Policy updates
10. Dispute Resolution
In case of any disputes, the following procedure will be followed:
- Negotiation
- Mediation
- Court proceedings if necessary
11. Contact
For questions regarding the Terms of Service:
- Email: legal@brivantose.com
- Phone: +902122717575
- Address: Hobyar, Büyük Postane Cd. No:24/3, 34112 Fatih/İstanbul, Turkey
12. Effective Date
These Terms of Service are effective from January 1, 2024. Updates to the terms will be announced on our website.